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Preview of Consumer Duty one-pagerPDF
Compliance

Consumer Duty one-pager

The four outcomes, what evidence to keep and who signs it off — printable for the showroom wall.

480 KB1 pagev3.1Updated 18 Aug 2026

Part of Northgate Compliance

Preview of EV handover checklistPDF
Product

EV handover checklist

Step-by-step customer handover checklist for battery electric vehicles, including charging setup.

620 KB2 pagesv2.0Updated 12 Aug 2026

Part of EV Excellence

Preview of Coaching conversation templateDOCX
Coaching

Coaching conversation template

Structured template for a 30-minute coaching conversation with prompts and follow-up actions.

84 KBv1.4Updated 05 Aug 2026

Part of Leadership Foundations

Preview of New starter first-week plannerXLSX
Onboarding

New starter first-week planner

A day-by-day planner for a new colleague's first week, ready to hand to their line manager.

126 KBv2.2Updated 22 Aug 2026

Part of Onboarding Essentials

Preview of Observation cycle slide deckPPTX
Product

Observation cycle slide deck

Editable deck to introduce observation cycles at a team meeting — 14 slides with speaker notes.

3.8 MBv1.1Updated 29 Jul 2026

Preview of Data protection quick referencePDF
Compliance

Data protection quick reference

What counts as personal data, retention rules and the reporting route for a suspected breach.

310 KB1 pagev4.0Updated 20 Aug 2026

Part of Northgate Compliance

Preview of Brand asset packZIP
Templates
Admins

Brand asset pack

Logos, color values and templates for internal presentations and learning materials.

18.4 MBv6Updated 01 Aug 2026

Preview of Feedback framework worksheetPDF
Coaching

Feedback framework worksheet

Practice worksheet for giving specific, behavioral feedback, with three worked examples.

540 KB4 pagesv1.0Updated 14 Aug 2026

Part of Leadership Foundations