Skills intelligence
Role profiles, workforce skill coverage and gap analysis
Average role readiness
Across 6 colleagues in scope
Below readiness threshold
Colleagues under 85% of their current role profile
Critical skill shortages
Skills below 70% workforce coverage
Skill coverage
Percent of relevant colleagues meeting requirement
- Finance & F&I0% · 1 below
- Coaching & feedback0% · 1 below
- Service operations40% · 3 below
- Customer experience40% · 3 below
- Consumer Duty60% · 2 below
- Data protection60% · 2 below
- EV & hybrid systems80% · 1 below
- Vehicle diagnostics100% · 0 below
- Health & safety100% · 0 below
- Sales process100% · 0 below
- Performance management100% · 0 below
- Data literacy100% · 0 below
- AI tools at work100% · 0 below
AI skills briefing
AI summary of where the workforce risk sits
Generate a grounded briefing on the current skill coverage, the populations affected and a 30/60/90 day action plan.
Role readiness by colleague
| Colleague | Role | Readiness | Priority gaps |
|---|---|---|---|
Demo Person C04 Northgate Group HQ | Marketing Lead | 64% | Customer experience · Aware → PractitionerData protection · Aware → WorkingEV & hybrid systems · None → Aware |
Demo Person C05 Ashford Leicester | Service Advisor | 64% | Consumer Duty · None → WorkingCustomer experience · Working → PractitionerService operations · Working → Practitioner |
Demo Person C03 Ashford Oxford | Head of Business | 81% | Coaching & feedback · Working → ExpertService operations · Aware → PractitionerCustomer experience · Practitioner → Expert |
Demo Person C02 Ashford Peterborough | Sales Executive | 87% | Consumer Duty · Working → PractitionerFinance & F&I · Working → Practitioner |
Demo Person C06 Northgate Group HQ | Legal Counsel | 91% | Data protection · Aware → Working |
Demo Person C01 Ashford Cambridge | Technician | 92% | Service operations · Aware → Working |
Role profiles
Competency requirements per role
Diagnoses and repairs vehicles to manufacturer standard, including EV platforms.
Next steps: Master Technician, Workshop Controller
Technical authority for complex diagnostics and EV high-voltage work.
Next steps: Workshop Controller
Owns workshop throughput, technician development and customer outcomes.
Next steps: Head of Business
Guides customers from enquiry to handover across new and used vehicles.
Next steps: Senior Sales Executive, Sales Manager
Top-performing sales specializt who mentors newer executives.
Next steps: Sales Manager
Leads the sales team, owns compliance outcomes and commercial performance.
Next steps: Head of Business
First point of contact for service customers; books, updates and upsells.
Next steps: Workshop Controller, Sales Executive
Accountable for the whole site: people, compliance and profitability.